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Video, Voice, and Virtual: Applying New Digital Technology to Enhance Customer Experience
2020 was a year defined by unexpected challenges – and related opportunity - for pharmaceutical marketers. The COVID-19 pandemic pushed the industry to experiment with new media, emerging technologies and innovative platforms to keep physicians, providers and patients informed, engaged and empowered. As telehealth appointments replaced office visits, webinars replaced in-person conferences and digital communication replaced reps in the field, what have we learned about how to create connection within this new paradigm? Which recent innovations are poised to become the best practices that will create measurable impact in 2021?

Join the Pharma Marketing Network and leading experts from GSK, Otsuka & Bayer as we navigate these trends and discuss what you need to know to drive continued innovation and impact for your brands in 2021 and beyond.

Jan 21, 2021 01:00 PM in Eastern Time (US and Canada)

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